Customer Service

CUSTOMER SERVICE

QUICK CONTACT INFORMATION

BY PHONE:
1-866-MOSCOTS (1-866-667.2687)? Toll Free
Monday-Friday, from 10:30am-6pm EST
?
BY LIVE CHAT:
Click HERE to chat with our customer service ambassadors
Monday-Friday, from 11am-6pm; Saturday 11am-5pm and Sunday 12pm-5pm EST

BY EMAIL:
customerservice@moscot.com
Emails will be responded to within 12 hours

BY SNAIL MAIL:
MOSCOT CUSTOMER SERVICE
69 W 14th Street
New York, NY 10011

BY FAX:
212-647-1650

STORE LOCATIONS

ORDER STATUS

Returning Account Holders
Welcome back!
To access your account, please enter your email and password and click Sign In.

ORDERING AND PAYMENT

You are welcome to order eyewear and other furnishings online, by phone (1-866.MOSCOTS), by email (info@moscot.com), or in any of our retail store locations.

Ordering a MOSCOT frame with your eyeglass prescription:

Online:
We are happy to fill a MOSCOT frame with your current eyeglass prescription via our website. Simply choose your frame and follow the instructions to fill your prescription.

By Phone or Email:
If you'd rather speak with an optician live (old school style), call our toll-free number (1-866-MOSCOTS), or email us at customerservice@moscot.com. You?ll need to email or fax a valid copy of your latest eyeglass prescription along with your pupilary distance (which your doctor or any optician can provide) so we can accurately fabricate your prescription glasses.

Once your eyeglasses are ready you can either pick them up at a MOSCOT shop, or we can messenger them to you (if you are local), or ship them to you anywhere in the world.

Safe & Secure Ordering
Shopping at MOSCOT online is safe and secure. We are the only ones who can view the information you send us, so no need to worry.

Protecting your personal information is very important to us. In our shopping checkout process, we use a Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the url change to "https," the "s" indicates you are in a secure area employing SSL; your browser may also give you a pop-up message that you're about to enter a secure area. In addition, you can identify the secure mode if you see either a solid key icon or a locked padlock icon at the lower portion of your browser window.

Payment Methods & Options
We accept Visa, MasterCard, Discover and American Express credit cards.

Sales Tax
New York State residents are subject to local sales tax. Remember, we don?t charge it, we just collect it.

SHIPPING AND DELIVERIES

Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 12pm EST, or on weekend days or on holidays, will begin processing the next business day. Order processing and shipping time varies depending on the type of lens ordered, the availability of merchandise, and our inspection process (we want to make sure your frames are perfect when you receive them).

All orders are shipped via FEDEX.

Ground delivery (four to seven business days) costs between $10.00 and $15.00 (US).

Second Day, Overnight and Saturday delivery rates start at $20.00.

Your order confirmation email will include a FedEx tracking number so you can see exactly when your order will arrive.

www.fedex.com

International Orders:
All international orders ship via FedEx International Economy and the prevailing MOSCOT/FEDEX shipping rates apply.

International Duties and Taxes:
Sorry, but MOSCOT is not responsible for any additional customs or duties charged by the recipient?s country. International shipping charges will be calculated based on the prevailing FEDEX rate schedule. Your order should arrive within one to two weeks of shipping.

CHANGES TO PENDING ORDERS

If you need to change an order you?ve already placed, please contact us immediately at 1-866-MOSCOTS or email us at customerservice@moscot.com.

If your item has not yet shipped, your order will be cancelled and your card will not be charged.

However, please note that if you?ve ordered prescription eyewear and we?ve already begun making your lenses, you will be charged 40% of the price of the lenses.

RETURNS AND EXCHANGES

MOSCOT Branded Eyewear ? FRAME ONLY & SUNGLASSES (NON PRESCRIPTION LENSES)

? Purchased at MOSCOT NYC Shops or moscot.com
You may return MOSCOT branded frames for a full refund or shop credit within 30 days of purchase with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel.?

? Purchased at Specialty Retail or Optical Shop
We?re sorry, but unfortunately we cannot accept frame returns purchased at other shops. Your eyewear must be returned to your original place of purchase, and is subject to the individual shop?s return and exchange policy.?

MOSCOT Branded Eyewear ? PRESCRIPTION & CUSTOM LENSES (INCLUDING SUNGLASSES)

? Purchased at MOSCOT NYC Shops or moscot.com
You may return your MOSCOT branded frames only for a full refund or shop credit within 30 days of purchase with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel. Unfortunately, your customized and/or prescription lenses cannot be refunded or exchanged. If possible, we are happy to reuse your lenses in a new frame purchased at MOSCOT. If not possible and new prescription lenses are required, we are happy to extend our Friends & Family discount of 30% towards the cost of new prescription lenses fabricated at MOSCOT.?

? Purchased Online at moscot.com
You may return MOSCOT branded frames for a full refund or shop credit ? less shipping charges ?within 30 days from the day you receive your purchase, with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel. Unfortunately, your customized and/or prescription lenses cannot be refunded or exchanged. If possible, we are happy to reuse your lenses in a new frame purchased at MOSCOT. If not possible and new prescription lenses are required, we are happy to extend our Friends & Family discount of 30% towards the cost of new prescription lenses fabricated at MOSCOT. Please note shipping fees are non refundable. Customers are responsible for any charges incurred shipping product back to MOSCOT. Please insure your package, as we are not responsible for any product lost in transit.?

NON MOSCOT Branded Eyewear ? FRAME ONLY & SUNGLASSES
You may return NON MOSCOT branded frames for a MOSCOT shop credit only within 15 days of purchase, with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel.?

NON MOSCOT Branded Eyewear ? PRESCRIPTION & CUSTOM LENSES
You may return NON MOSCOT branded frames for a MOSCOT shop credit only within 15 days of purchase, with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel. Unfortunately, your customized and/or prescription lenses cannot be refunded or exchanged. If possible, we are happy to reuse your lenses in a new frame purchased at MOSCOT. If not possible and new prescription lenses are required, we are happy to extend our Friends & Family discount of 30% towards the cost of new prescription lenses fabricated at MOSCOT.?

NON MOSCOT BRANDED EYEWEAR ? CUSTOM ORDERS
All NON MOSCOT branded custom frame orders require a non-refundable deposit of $100 deposit. Should you choose to cancel your order, your deposit will be issued as a MOSCOT shop credit. Cancellations made during the SAME working day order was placed will be refunded based on the original form of payment.?

PROGRESSIVE LENS NON-ADAPT POLICY
If you are unable to comfortably adapt to your new progressive lenses within 90 days of dispense, you may switch to another type of lens for no additional charge. Please note you will not be reimbursed for the difference in price between your progressive lenses and replacement lenses.?

OUTSIDE RX REMAKES
It is the responsibility of MOSCOT to accurately fill you prescription. However, should your doctor change your prescription within 30 days of delivery of your frames, MOSCOT will remake your lenses according to your doctor?s written directions. This service will only be provided one time and your original lenses must be returned to MOSCOT. A labor charge of $30 may be applied.?

MOSCOT EYECARE PRODUCTS (INCLUDING CONTACT LENSES)
You may return MOSCOT Eyecare products for a MOSCOT shop credit only within 30 days of purchase with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel.?

MOSCOT LIVING ACCESSORIES
You may return MOSCOT living accessories for a MOSCOT shop credit only within 30 days of purchase with valid proof of purchase, provided merchandise is in its original condition and accompanied by its original packaging, as determined by MOSCOT personnel.?

RETURN ONLINE ORDERS BY MAIL AS FOLLOWS:
Based on stated return policy above, fill out Return Form included with your online order indicating return or exchange and reason for return, pack frames safely to prevent damage and ship via UPS or FEDEX so a tracking number is attached to the delivery and ship to:?

MOSCOT
Attn: Customer Returns
69 W 14^th Street
New York, NY 10011

If you need to change an order you?ve already placed*, please contact us immediately at 1-866-MOSCOTS or email us at customerservice@moscot.com. If your item has not yet shipped and you wish to cancel your order, your credit card will not be charged.

*For customized lenses, including prescription, non-prescription Anti-reflection coating, and other special coatings, we will only honor the cancellation until 2pm EST the following business day for a full refund.?

FREQUENTLY ASKED QUESTIONS ABOUT MOSCOTDONATE TO?OUR?CHARITY - MOSCOT MOBILEYES

The MOSCOT Mobileyes Foundation?s mission is to preserve sight and improve lives by providing free medical eye care and prescription eyewear to those in need. For many of these men, women and children, our help marks the first time in their lives they will experience corrected vision, enabling them to finally learn in school, gain employment, or care for themselves and their families.
You can help us fulfill our mission to help others by donating to our cause. Your contribution will make a difference.

The MOSCOT Mobileyes Foundation is a 501(c)(3) not-for-profit organization. Your donation is tax deductible.

Please CLICK HERE TO DONATE NOW.

PUBLIC RELATIONS

All press inquiries should be directed to press@moscot.com or our PR firm, Vendeloo Inc. at 718.522.9873.

WHOLESALE DISTRIBUTION

For more information on becoming a retail or wholesale account, please email wholesale@moscot.com.

For existing wholesale and retail account partners, please log in to access information and your account.

CAREER OPPORTUNITES

If you are interested in learning about career opportunities at MOSCOT, please CLICK HERE to view available job openings. To learn more about becoming a member of our family, email us at work@moscot.com.

COMMENTS AND SUGGESTIONS

We value you as our customer and are always interested in hearing your comments and suggestions regarding our products and any aspect of your experience with MOSCOT. Please email us at customerservice@moscot.com with any and all comments and suggestions. Thank you!

TECHNICAL SUPPORT

For technical difficulties related to our website, please contact a MOSCOT Customer Representative at 1-866-MOSCOT. Alternatively, you can email us at info@moscot.com by putting "Technical Related" in the subject line, or click here for live chat during the hours of 11am-6pm Monday-Friday, 11am-5pm Saturday and 12pm-5pm Sunday EST.

PRIVACY AND SECURITY

Our Privacy Policy describes the types of information we collect from you when you visit or order products from our site, and explains what we do with that information. Our Privacy Policy is effective as of June 1, 2007 and will remain in effect until we replace it. Information Collection & Use

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (including, but not limited to, name, telephone number, email, and shipping address) and financial information (including, but not limited to, credit card number, expiration date, etc.).

We use this information for billing purposes and to fill your order(s). If we have trouble processing an order, we will use this information to contact you. In order to fulfill your order(s) we may share personally identifiable information with certain third party providers.

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services.

We may also share your personally identifiable information with certain companies that assist us in aggregating data relating to the purchase of goods from our website, the redemption of special website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

We may use a third-party tracking service that uses JavaScript to track non-personally identifiable information about visitors to our site in the aggregate. The information we track is limited to usage and volume statistics and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online shopping experience.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a session cookie to store your passwords, so you don't have to enter it more than once per session. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers or third-party sites that may be linked to from this site.

Special Offers and Updates

If you have your eyes examined by one of MOSCOT’s Doctors’ of Optometry, we may attempt to send you annual reminders, by email, regarding your eyecare. MOSCOT is under no obligation, however, to send such reminders and you are solely responsible for scheduling eyecare examinations. Additionally, if you choose to order a product from us through this site, we may occasionally send you information on products, services, special deals and promotions. You may, however, choose not to receive the above types of communications, either at the time of your order, or subsequently thereafter. Please contact us at info@moscot.com if you choose not to receive these types of correspondence.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies, log files and third-party sources to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

Supplementation of Information

In order to provide secure and convenient online ordering, we use a third-party vendor, to verify your credit card information and billing address.

Information Sharing and Disclosure

We are required by applicable federal and state law to maintain the privacy of your health information. Please see our HIPAA Privacy Statement for information on our privacy practices, our legal duties, and your rights concerning your health information. Any health information we collect from you on this site will be handled in accordance with the terms of our HIPAA Privacy Statement.

Aggregate Information (Non-Personally Identifiable)

We may share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally Identifiable Information

Other than as provided in this Privacy Statement, we do not share your personally identifiable information with third parties.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we reasonably believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Choice and Opt-Out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, or if you no longer wish to receive our promotional communications, you can indicate your preference on our email communications by simply following the steps to unsubscribe.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by MOSCOT. Please be aware that we are not responsible for the privacy practices of such other sites.

Be careful of disclosing any of your personally identifiable information when leaving our site. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@moscot.com or by contacting us by telephone or postal mail at the contact information listed below.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at info@moscot.com.

Business Transitions

In the event MOSCOT goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our website for 30 days of any such change in ownership or control of your personal information. You consent to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, which is linked from the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

MOSCOT
Attention: Online Privacy Policy
69 West 14th Street
New York, NY 10011

TERMS OF USE

At MOSCOT we have an unbelievably wide variety of Designer Eyewear and Sunglasses, as well as The MOSCOT Originals, MOSCOT Spirit and MOSCOT Sun frames. We also sell a complete inventory of Eyeglass Lenses and Contact Lenses. You can order most of these items on our site.

You may also purchase vintage MOSCOT photographs and lithographs (the “Photographs”) on our Site. These works are subject to the terms, herein, including the Terms governing Copyrights, and the survival of such terms is a condition of sale of the Photographs.

We cannot guarantee the authenticity of any purchase made outside of moscot.com, our shops or an authorized MOSCOT retailer listed on our website. All purchases made from unauthorized dealers are made entirely at the risk of the purchaser.

Privacy

We value your privacy. MOSCOT will not share your information with third parties, except as necessary to process e-commerce transactions or to comply with applicable law. We encourage you to read our Privacy Statement, which explains how we collect and use your information.

Electronic Communications

When you visit this Site, or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically, including reminder notices and newsletters. You may opt out of receiving such notices at any time. We may communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All images of people, places and/or products posted on this Site are either the property of MOSCOT, or are used herein with express permission granted to MOSCOT. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of MOSCOT or its suppliers, partners or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of MOSCOT and is protected by United States and international copyright laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. Any use of the materials or content on this Site can only be made with the prior written and express authorization of MOSCOT. For further information on how you may obtain authorization to use any materials or content on this Site, please contact MOSCOT at the Customer Service section of this Site.

Trademarks

All trademarks, trade dress and service marks and their respective designs and/or logos on this Site are trademarks or registered trademarks of MOSCOT or its affiliates. MOSCOT and its affiliate's trademarks and/or trade dress may not be copied, imitated or used, in whole or in part, without the prior written permission of MOSCOT. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of MOSCOT, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of MOSCOT. All other trademarks, registered trademarks, product names and company names or logos used in this Site are the property of their respective owners. You may not use any trademarks, trade dress, service marks or intellectual property of MOSCOT or its affiliates without our express written consent.

License and Site Access

We grant you a limited license to make personal use only of the Site. Such grant does not include, without limitation: (a) any resale or commercial use of this Site or any of the contents of this Site; (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the contents of this Site not intended to be so read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any of the contents of this Site (including any Company trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Site and any of the contents of the Site; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the contents of the Site or to collect any information from the Site or any other user of the Site.

Your Account

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you register to use the Site, you agree that any information you provide to us will be current, accurate and complete. MOSCOT will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by MOSCOT or another party due to someone else using your account and/or password either with or without your knowledge. You agree to notify MOSCOT immediately of any unauthorized use of your account and/or password(s), or other breach of security.

You will have access to your own account and may modify or correct the information that you have provided. You acknowledge that it is your responsibility to maintain accurate contact information, and that MOSCOT cannot be held liable for use of information that you have provided to us.

Press Accounts

Some users of the Site who are members of the Press may have access to a password protected press page that may contain high-resolution photos and press releases for journalists and editors to download. Such users may reproduce and publish such photographs and press releases for journalistic purposes.

Matter You May Submit to MOSCOT

Any and all notes, messages, emails, ideas, suggestions, or other material which you submit to MOSCOT will become, upon your submission, the sole and exclusive property of MOSCOT and MOSCOT shall be and is entitled to use any kind and nature of material which you submit for any type of use in perpetuity, and including in any and all media whether now known or hereafter devised. By submitting material to this Site, you are agreeing and you do agree that MOSCOT has the right to publish any such material for any type of use as outlined above including for promotional and advertising purposes, without compensation of any kind to you. As a result, we must ask that you do not send us any original creative materials such as stories, product ideas, catalog ideas, or original artwork. However, if you choose to do so, you are forever assigning all rights in such original creative materials to MOSCOT. By submitting any materials of any kind to MOSCOT, you represent and warrant that you hold all necessary right, title and license to such materials and that your submission of such materials to MOSCOT does not and will not violate or infringe the rights of any third-parties.

MOSCOT reserves the right at all times and in its sole and absolute discretion, to disclose any information deemed by MOSCOT necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit any information or materials, in whole or in part.

You acknowledge that communications to our Web Site are not private communications, therefore others may read your communications without your knowledge. You should always use caution when providing any personal information about yourself or your children.

Indemnification

You agree to fully indemnify MOSCOT, its shareholders, officers, directors, employees, agents, distributors, vendors, and affiliates from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorneys' fees, resulting from your breach of any of these terms and conditions, including, but not limited to, any allegations, damages or claims relating to any infringement or violation of any third-party rights.

Risk of Loss

All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Hyperlinks

Moscot makes no claim or representation regarding, and accepts no responsibility for the quality, content, nature or reliability of web sites accessible by hyperlink from this Site, or web sites linking to this Site.

Children

This Site is designed for and intended for use by adults. If you are under 18, you may use this Site only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this Site by children, minors and others under your care. You agree to be responsible for their use of this website.

Disclaimer of Warranties and Limitation of Liability

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED MOSCOT DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED AND/OR EXPRESS WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND MATERIALS, CONTENT, SERVICES AND PRODUCTS ON THIS SITE. MOSCOT MAKES NO REPRESENTATIONS OR WARRANTIES THAT THIS SITE AND/OR ITS CONTENTS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE.

MOSCOT IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT, PHOTOGRAPHY OR ANY OTHER CONTENTS ON THIS SITE. MOSCOT MAKES NO REPRESENTATIONS OR WARRANTIES THAT THIS SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE FOREGOING DISCLAIMERS APPLY EVEN IF MOSCOT OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY DAMAGES ARISING OUT OF OR RELATED IN ANY WAY TO THIS SITE AND/OR ITS CONTENTS. BY USING THIS SITE YOU EXPRESSLY AGREE THAT ALL USE YOU MAY MAKE OF THIS SITE, INCLUDING ALL USE OF ASSOCIATED CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE, IS MADE SOLELY AT YOUR OWN RISK.

IN NO EVENT SHALL MOSCOT, BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THIS SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS SITE.IN NO EVENT SHALL THE AGGREGATE LIABILITY OF MOSCOT, (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THIS SITE EXCEED THE GREATER OF $5, OR THE TOTAL AMOUNT YOU PAID TO MOSCOT.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.

THE SITE MAY FEATURE INFORMATION CONCERNING EYECARE. DO NOT RELY ON THIS INFORMATION AS ADVICE. INSTEAD, CONSULT AN OPTOMETRIST OR OPTHAMOLOGIST IN PERSON.

Termination

Notwithstanding any of these Site Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Site Terms will still apply.

Applicable Law

By accessing, browsing or using this Site, you agree that the laws of the State of New York, without regard to principles of conflict of laws, will govern these Site Terms and any dispute of any sort that might arise between you and MOSCOT or its affiliates. Regardless of where you access this Site, you agree that any action at law or in equity arising out of or relating to these Site Terms shall be filed and adjudicated only in the federal or state courts located in New York County, New York and/or the Southern District of New York, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding between you and MOSCOT or any of its affiliates.

Site Policies, Modification and Severability

We reserve the right to make changes to this Site, our Privacy Statement, and these Site Terms at any time. Any changes to our Site Terms or Privacy Statement shall become binding on you within 30 days of their being posted on our web site or their being emailed to you. If you do not agree to any new terms, your sole remedy is to stop using the Site. If any of these Site Terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Entire Agreement

These Site Terms constitute the entire agreement between the user and MOSCOT with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site. A printed version of these Site Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Site Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

Contact Us

If you have any questions or suggestions regarding these terms and conditions, please contact us at:

MOSCOT
69 West 14th Street
New York, NY 10011

Thank you for shopping at MOSCOT. We truly appreciate your business.