Our Privacy Policy describes the types of information we collect from you when you visit or order products from our site, and explains what we do with that information. Our Privacy Policy is effective as of June 1, 2007 and will remain in effect until we replace it.
Information Collection & Use
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (including, but not limited to, name, telephone number, email, and shipping address) and financial information (including, but not limited to, credit card number, expiration date, etc.).
We use this information for billing purposes and to fill your order(s). If we have trouble processing an order, we will use this information to contact you. In order to fulfill your order(s) we may share personally identifiable information with certain third party providers.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services.
We may also share your personally identifiable information with certain companies that assist us in aggregating data relating to the purchase of goods from our website, the redemption of special website offers and promotions, and other similar transactions in order to analyze trends and improve our marketing efforts.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
We may use a third-party tracking service that uses JavaScript to track non-personally identifiable information about visitors to our site in the aggregate. The information we track is limited to usage and volume statistics and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online shopping experience.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We set a session cookie to store your passwords, so you don't have to enter it more than once per session. . Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers or third-party sites that may be linked to from this site.
Special Offers and Updates
If you have your eyes examined by one of Moscot’s Doctors’ of Optometry, we may attempt to send you annual reminders, by email, regarding your eyecare. Moscot is under no obligation; however, to send such reminders and you are solely responsible for scheduling eyecare examinations. Additionally, if you choose to order a product from us through this site, we may occasionally send you information on products, services, special deals and promotions. You may, however, choose not to receive the above types of communications, either at the time of your order, or subsequently thereafter.
Please contact us at info@moscot.com if you choose not to receive these types of correspondence.
Customer Service
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone,. in accordance with your wishes.
Profile
We store information that we collect through cookies, log files and third-party sources to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
Supplementation of Information
In order to provide secure and convenient online ordering, we use a third-party vendor, to verify your credit card information and billing address.